Outpatient visits at our hospital are conducted on a 100% appointment basis. All outpatient patients must schedule appointments via our hospital’s APP or WeChat. 

1. Registration via the "Sun Yat-sen University Cancer Center Mobile Healthcare (中肿掌上就医) " APP

• You can search for the "中肿掌上就医 APP" in your mobile phone's app store to download our hospital's app, or scan the QR code below using WeChat or a web browser.

• Open the APP, register or log in using your mobile phone number (only Chinese phone number could be used for registration).
• Click "添加就诊人(Add Patient)".
• Click "预约挂号(Appointment Registration)" and select a physician for registration as needed.

2.Registration via WeChat Official Account (微信公众号)

• Scan the QR code to follow the Official Account of SYSUCC. 
• Click "预约挂号(Medical Services)", then enter "个人中心(Personal Center)" to register or log in with your mobile phone number (only Chinese phone number could be used for registration). 
• Click "添加就诊人(Add Patient)".
• Click "预约挂号(Appointment Registration)", and select a physician for registration as needed.

3.On-site self-service registration
At the self-service registration machine in the hospital lobby, you may register for an outpatient appointment by inserting your medical card and selecting "门诊挂号(Outpatient Appointment Registration)".

4.Outpatient Check-in Guidance
To reduce waiting times, avoid overcrowding in consultation areas, and provide a better patient experience, all outpatient visitors are required to check in within 30 minutes before their scheduled appointment time before proceeding to the designated consultation time. You may choose to check in via mobile check-in or at a self-service check-in machine. It is recommended that you complete your check-in online via your mobile device as soon as you arrive at the hospital.

Please note that the hospital's mobile app and WeChat account only accept WeChat Pay or Alipay. To ensure smooth online payment, please link your bank account to one of these payment platforms in advance.

5. Translation Assistance
All medical documents at our hospital - including medical records, test results, examination reports, and discharge summaries - are issued solely in Chinese. Please be advised that we do not offer translation services for any medical documentation.
Should you require translation, you must arrange it independently through a professional translation company. For your convenience, we have listed information for several local translation companies in Guangdong below.

Guangzhou Belink Translation Co., Ltd.  
Website: http://www.belinktrans.com/
Email: yangbelink@gmail.com

Linkbridge Translation
Website: www.linktranslate.com
E-mail: info@linktranslate.com

Shenzhen Oudebao Translation Co., Ltd.
Website: http://www.mxzxn.com
Email: zhaoqin@odbfy.com

Please note: Our hospital has no affiliation with any of these companies, and we do not endorse or verify their translators’ qualifications in medical translation. We strongly recommend that you perform your own due diligence before selecting a service provider. Our hospital bears no responsibility for any disputes arising from translation services.